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- HP Community
- Printers
- Scanning, Faxing, and Copying
- No collate/sort copy option

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06-14-2021 08:59 PM - edited 06-14-2021 09:00 PM
Hi,
Thanks for using the HP Support Community.
Check out this resource, it may or may not be applicable to the printer model you have.
https://www.youtube.com/watch?v=OvYVqqQybnI
This resource will be useful for the printer model:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPgTF6_PUVvrAaylZOL35baQ
Hope that helps!
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Question / Concern Answered, Click "Accept as Solution"
06-15-2021 12:32 AM
Thank you for sharing the resources. Unfortunately, my printer is not working similarly with OfficeJets and collate option is not appearing even putting documents on the ADF.
I talked to an HP representative and the only solution they are providing is to scan the documents first and use the collate option in print dialog. This is a very tedious workaround as we don't bring our PCs most of the time.
I hope they provide a firmware update to enable this function.