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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎06-13-2021 11:55 PM

HP Recommended
Product: Smart Tank 615

Is there a way to add Collate option on the Copy settings?

In the product page, the copier settings has Collate mentioned but is absent on the printer.

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1 person had the same question
2 REPLIES 2

‎06-14-2021 08:59 PM - edited ‎06-14-2021 09:00 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out this resource, it may or may not be applicable to the printer model you have.

 

https://www.youtube.com/watch?v=OvYVqqQybnI

This resource will be useful for the printer model:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPgTF6_PUVvrAaylZOL35baQ

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP Officejet Pro 6970/8720/8730/8740/7740 Copy document using Collate feature
HP Officejet Pro 6970/8720/8730/8740/7740 Copy document using Collate feature
youtube.com/watch?v=OvYVqqQybnI
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to copy a 6 pages 1-sided document to 2-sided document collated. (2 copies) This is done using the HP Officejet Pro 8730 but is applicable to the HP Officejet Pro 6970 series & HP ...
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‎06-15-2021 12:32 AM

HP Recommended

Thank you for sharing the resources. Unfortunately, my printer is not working similarly with OfficeJets and collate option is not appearing even putting documents on the ADF.

 

I talked to an HP representative and the only solution they are providing is to scan the documents first and use the collate option in print dialog. This is a very tedious workaround as we don't bring our PCs most of the time.

 

I hope they provide a firmware update to enable this function.

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