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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎11-22-2019 10:44 AM

HP Recommended
Product: HP Canjet G4050
Operating System: macOS 10.15 Catalina

I have a HP Scanjet G4050 and yesterday (11/21) updated the software HP Easy Scan, but there was a problem, because the software do not establish a connection with the scanner. I'have tried to uninstall the software and re-install it again without success (version 1.9.3). So, I would like to know if this problem has to do with the version of the software and/or the scanner is not supported anymore by the new version. 

1 person had the same question
1 REPLY 1

‎11-26-2019 09:14 PM

HP Recommended

This is a known issue. https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/HP-Easy-Scan-is-not-currently-supported-i...

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