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‎03-16-2025 05:12 PM

HP Recommended

What the heck???!! HP comes out with new software with LESS functionality and retires the old one?

 

Why does a PRINTING/SCANNING company make software that does not support double-sided scanning? Are you kidding me? How do I contact HP to complain about this? This is totally inexcusable.

Category:
1 REPLY 1

‎03-21-2025 10:17 AM

HP Recommended

Hi @David1178,

 

Welcome to the HP Support Community! 

 

I understand how important double-sided scanning is to your workflow, and I’m here to help. Let’s take a closer look at this together. Could you please share the exact model of your printer/scanner? This will allow me to check for any available options or settings that might help.

 

Looking forward to your response.

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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