Not double sided printing

[mcnaught82]

Some reason my printer won't double side photo copy print. I load the document through the top feeder, I go through the setting and select document and 1--2 side printing. I hit print and it pulls my document through the feeder. When it prints, it prints on 1 side and then pulls the paper back into the printer to print the other side and it just shoots out a blank page with printing only on one side. 

I can go online and print a normal 2 page document perfectly fine on both sides. 

Any help will be greatly appreciated.

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP Support Community.

The settings are correct - 1-2 sided.  How many1 sided page documents was loaded in the ADF?

From the description, seems to be only 1 page?  If there are two 1 sided documents in the ADF, it will scan(copy) the 2 pages and prints it as double sided printing.

Hope that helps!

[mcnaught82]

I have 1 page loaded that was double sided and trying to copy it exactly. I guess this printer doesn't copy single double sided pages. I have to load 2 single sided pages in order to print a single double sided document.

[greenturtle]

Hi,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!