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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Microsoft Windows 10 (64-bit)

Good Evening, 

I currently have a HP Evny 5540. This printer is printing perfect. but when I go to scan, I believe I am missing an OCR application, the printer says. I believe I accidently deleted this last night when I was moving and removing files on my computer. 

I was reaching out to see what and where I can get a free OCR application. I use and adobe reader but i wasn't real sure how to resolve this issue.

thanks

1 REPLY 1
HP Recommended

Hi @Byrdmn22 

Install the full software driver to have all aplications from the next link:

>> https://ftp.hp.com/pub/softlib/software13/COL61235/mp-147821-1/Full_Webpack-40.15.1230-EN5540_Full_W...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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