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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-28-2025 08:44 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Good Evening, 

I currently have a HP Evny 5540. This printer is printing perfect. but when I go to scan, I believe I am missing an OCR application, the printer says. I believe I accidently deleted this last night when I was moving and removing files on my computer. 

I was reaching out to see what and where I can get a free OCR application. I use and adobe reader but i wasn't real sure how to resolve this issue.

thanks

Category:
1 REPLY 1

‎01-28-2025 09:57 PM

HP Recommended

Hi @Byrdmn22 

Install the full software driver to have all aplications from the next link:

>> https://ftp.hp.com/pub/softlib/software13/COL61235/mp-147821-1/Full_Webpack-40.15.1230-EN5540_Full_W...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
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