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‎03-14-2025 05:47 AM

HP Recommended
Product: HP Color LaserJet MFP E47528

Hi,

 

we are currently trying to setup scan2mail with oauth2.

We sucessfully clicked trhough the wizzard and also approved the app as global admin.

Unfortunately the test of sending mails fails.

We tried multiple configs:

smtp address: smtp.office365.com and outlook.office.365.com

ports: 587; 993

multiple users

itise_3-1741952670278.png

 

itise_2-1741952411824.png

itise_4-1741952737743.png

itise_5-1741952827546.png

 

Did anyone got this one running?

 

 

 

 

 

Category:
2 people had the same question
2 REPLIES 2

‎03-20-2025 11:49 AM - edited ‎03-20-2025 11:49 AM

HP Recommended

We are experiencing the exact same thing.  Everything you posted reflects what we are seeing as well.

 

Attempting to setup  scan-to-email using Oauth2.  We run through the mail server setup, following the steps (using an account with GA), everything looks fine right to the end.  At the final screen where apparently everything is fine (all green checkmarks), the test email fails.  

We've been struggling to find any documentation on this.  

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‎03-29-2025 12:16 AM

HP Recommended

My understanding from my contacts at HP is that the implementation of OAuth is still basically in BETA and results vary. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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