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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-10-2023 04:36 PM

HP Recommended

I can’t print, copy, or scan on my hp office jet pro 8710.

it is on, connected, everything updated. And every job we do, whether it’s a simple scan, copy, or print, the screen says the job is  “copying” or “scanning” and it never completes the job.

 

When you hit copy, it makes The initial sound in the machine then just stops and the screen continues to show the in progress sign forever. 

 

I tried the ' unplug off for 60+ seconds' and it didnt help.

 

Note that System Status reports, printer test reports etc all print as normal.

 

Please send hardware reset code as has worked for other support forum users please.

 

Thank you

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