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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎04-21-2025 10:46 AM

HP Recommended
Product: HP OfficeJet 3830 All-in-One Printer
Operating System: macOS 12.0 Monterey

My 3830 returns a blank page when scanning. I have re-installed all software to no avail.

4 REPLIES 4

‎04-21-2025 11:03 AM

HP Recommended

How does it copy?




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‎04-21-2025 05:36 PM

HP Recommended

Just fine. And prints fine. Just stopped scanning for no apparent reason.

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‎04-21-2025 05:38 PM

HP Recommended

Screenshot 2025-04-21 at 10.37.55 AM.png

 This is every scan

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‎04-22-2025 05:41 AM

HP Recommended

It's the software issue. If there was a printer issue the copy would be blank too.




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