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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎04-30-2020 05:10 PM

HP Recommended
Product: HP Officejet 5740
Operating System: Microsoft Windows 10 (64-bit)

I have an Officejet 5740 and all of a sudden it won't feed sheets from document feeder when I'm scanning multiple pages. Works fine when I am copying multiple pages

2 people had the same question
1 REPLY 1

‎05-07-2020 12:50 PM

HP Recommended

@TUT950

 

Welcome to HP support community.

 

Did you change the source to ADF while scanning?

If not, try the steps mentioned under "Scan using the document feeder" in this document:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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