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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎12-23-2018 05:40 PM

HP Recommended
Product: Officejet 6600
Operating System: macOS 10.14 Mojave

no printer or scanner listed

1 person had the same question
1 REPLY 1

‎12-25-2018 11:10 AM

HP Recommended

@ttttttt

 

A warm welcome to HP Forums!This is a great place to get support, find answers and tips to your technical queries.

I understand HP Easy scan is not able to recognize the printer and I'll be glad to help you out. However, for an accurate solution, I would need more details:

Are you able to copy documents?

How is the printer connected, USB or Wireless?

Are you able to print from your Mac computer?

Let me know!

Senan6806


I am an HP Employee

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