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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎06-03-2024 03:08 PM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer
Operating System: Microsoft Windows 11

Is it possible to scan to email from the printer display without saving the scan to a computer and then attaching it to an email? Our old Ricoh had that functionality, but I can't find it on this printer.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-03-2024 07:37 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out this resource on how to do that:

https://www.youtube.com/watch?v=D-4ho73q9eo

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

HP Officejet Pro 6960 / 6975 series : Set up & use Scan to Email apps
HP Officejet Pro 6960 / 6975 series : Set up & use Scan to Email apps
youtube.com/watch?v=D-4ho73q9eo
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to Setup & Use the Scan to Email feature of the networked printer. This is done through the Print Apps as it is not available on the Printer software. A demo on how to setup your email ...
1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎06-03-2024 07:37 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out this resource on how to do that:

https://www.youtube.com/watch?v=D-4ho73q9eo

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Officejet Pro 6960 / 6975 series : Set up & use Scan to Email apps
HP Officejet Pro 6960 / 6975 series : Set up & use Scan to Email apps
youtube.com/watch?v=D-4ho73q9eo
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to Setup & Use the Scan to Email feature of the networked printer. This is done through the Print Apps as it is not available on the Printer software. A demo on how to setup your email ...
1 person found this reply helpful
Was this reply helpful? Yes No

‎06-04-2024 10:32 AM

HP Recommended

Dear Greenturtle,

 

This video is exactly what I needed. I can't thank you enough!

Was this reply helpful? Yes No

‎06-05-2024 09:05 PM

HP Recommended

Hi @bthom52 ,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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