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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎02-27-2020 02:44 PM

HP Recommended
Product: Officejet Pro 8020 All in One
Operating System: Microsoft Windows 10 (64-bit)

We have an Officejet Pro 8020 which is connected to the network. I have some users who want to be able to scan to email over the network to their PCs.  I am not finding a place to set up SMTP on the device or a place to save email addresses. Is this device capable of scanning to email over a network? I can't find anything in the user manual that would allow this. 

Thanks,

Chris

30 people had the same question
1 REPLY 1

‎03-01-2020 05:37 PM - last edited on ‎05-23-2023 02:19 PM by

HP Recommended

@hobbescot

 

Welcome to the HP Support Community.

 

Here is a document that will help you set up scan to email. Though it says LaserJet in the document, it holds good for all HP Printers: https://support.hp.com/in-en/document/c03862727

 

You can check this video: https://www.youtube.com/watch?v=iRtGWMgKRnU

 

I hope this answers your question. Let me know if you need any further assistance. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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