Officejet Pro 8022 scans void from Glas when document detected in tray

[Paula4712]

Officejet Pro 8022 scans void from Glas when document detected in tray.

I put a document into scanning tray (document is recognized by printer) and start Scan to Computer.  The scan starts from empty flat scanner (Glas). Funny!

[ShlomiL]

Hi,

Please be sure to select the scan option provided by the HP software which is listed as your computer name only under scan > Computer.

Do not select the WSD option which is listed as Scan to Computer Name

[Paula4712]

Thank you for the fast reply.

I' m not shure if I get you right

What i do is T the printer: I pu a doc in trayI choose scan, printer tell that it recognizes a document in tray. I choose "Scan" and "Computer". Than I select "Scan to %computername%". Printer asks: "Scan to %computername%. I choose "start Scan". Printer scans void glas.

[Paula4712]

Ok, I fumbled with print and scan doctor. It istalled another Software, so that I have now two Printers 8020 Series. mmmh. 

But it installed another option to "Scan at computer". It is called %Computername%. The other option "Scan to %computername%" persists.

Now: when I choose %computername%, printer scans from tray. Exactly what I expected!

With the other option "Scan to %compurtnsme%" it scans from glass only. 

This is not straight foreward easy use? Is it?