Officejet Pro 8710 Fax Memory

[peterkay]

Hello, we've been having an issue with fax memory saying it's full.  Even when we clear the memory, it fills up after only 2-3 days (when the first time we had to clear the memory wasn't for 4-5 months, so it's not because we get too many faxes).

Is there any solution to dealing with this?  Or is there a factory reset that needs to be performed to completely clear the memory?

[Betty0610]

@peterkay

Welcome to the HP Support Community.

Factory reset would be the way.

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 2. Touch Printer Maintenance . 3. Touch Restore. 4. Touch Restore Settings. 5. Select which function you would like to restore to the original factory settings: ● Copy ● Scan ● Fax ● Photo ● Network ● Web Services ● Printer Setup. Touch Restore. A message appears stating that the settings will be restored. 6. Touch Yes.

You can choose the Fax option.

Let me know if this helps.

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Thanks!

Have a great day!