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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-30-2019 04:08 AM

HP Recommended
Product: HP Officejet Pro 8715
Operating System: Other

Hello,

 

I have a problem it started a few months a go.

 

I scan in 2 ways, one is to a shared folder which works fine.

 

The other one is Scan2Mail, this stopped working.

I have tried with 3 different e-mail accounts.

- one.com (my web-hosting provider)

- gmail.com

- hotmail.com

 

They all give the same error.

SMTP-e-mailverificatie vereist. Controleer uw gebruikersnaam/wachtwoord en probeer het opnieuw.

3 REPLIES 3

‎12-30-2019 05:41 AM

HP Recommended

Here are the settings from my 8715

 

Screenshot (110).png

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‎12-30-2019 05:52 AM

HP Recommended

Hi, thx for your reply.

Seems you are not using security in your settings.

 

This is my screen (with gmail)

 

Knipsel.PNG

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‎12-30-2019 06:36 AM

HP Recommended

No security in my settings, works every time.

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