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Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Have an HPOfficejet Pro 8610 and it will not scan, copy or receive faxes.  Have tried every trick in the book

and nothing works.  Error message on screen:  Scanner cannot be established.

HP Recommended

The problem with your message is that the HP phone number just refers you to the internet.  Nobody at HP is interested in their customers anymore.

HP Recommended

Hello, 

 

Please use the URL below to contact HP Support.

 

http://support.hp.com/us-en/contact-hp

 

1> Type in you Printer model# / Description eg. Officejet pro 8610.

2> Complete the form to select your contact options.

 

Or,

 

Call 1-800-474-6836,  after you hear the message to refer online, wait for about 20 seconds dont disconnect the call and then you'd would be connected to Support options over phone.

 

 

Regards,
Jabzi

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