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Microsoft Windows 11

My printer is the HP Officejet Pro 8715. Originally the printer/scan feature was stand alone. How do I install this feature on my new computer for the same printer? I do not want to use the HP Smart app.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@YoFella, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

 You can install the printer and scanner feature for your HP OfficeJet Pro 8715 on your Windows 11 computer without using the HP Smart app by following these steps:

 

Install Using Windows Built-in Drivers

Connect the Printer

  • Connect your printer to the computer using USB or Wi-Fi.
  • Ensure the printer is powered ON.

Add Printer via Windows Settings

  • Open Settings (Press Win + I).
  • Go to Bluetooth & devices > Printers & scanners.
  • Click Add device and select your printer from the list.
  • If Windows does not find it automatically, click Add manually, choose Add a local printer or network printer with manual settings, and follow the on-screen instructions.

Install Windows Drivers (If Needed)

  • If the printer is detected but missing features, go to Device Manager (Win + X > Device Manager).
  • Expand Printers or Imaging devices.
  • Right-click your HP OfficeJet Pro 8715 and select Update driver > Search automatically for drivers.

 

Install Full HP Drivers Without HP Smart App

Download the Full Driver Package (Without HP Smart)

  • Visit the official HP Software and Drivers
  • Search for HP OfficeJet Pro 8715.
  • Download HP Full Feature Software and Driver (avoid "HP Smart" version).

Install the Software

  • Run the downloaded .exe file.
  • Follow the on-screen instructions, choosing USB or Network (Wi-Fi/Ethernet) setup.
  • Do NOT sign in to HP Smart if prompted—select "Skip" or "Continue without HP Smart."

Verify Scanner Functionality

  • Open Control Panel (Win + R > type control > Enter).
  • Go to Devices and Printers > Right-click your printer > Start scan.

Use Windows Scan Instead of HP Smart

  • Open the Windows Scan app (Win + S > search Scan).
  • Select your HP OfficeJet Pro 8715 from the list.
  • Adjust settings and start scanning.

 

This method ensures you get the standalone print/scan feature without using HP Smart. Let me know if you need further assistance! 😊 

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@YoFella, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

 You can install the printer and scanner feature for your HP OfficeJet Pro 8715 on your Windows 11 computer without using the HP Smart app by following these steps:

 

Install Using Windows Built-in Drivers

Connect the Printer

  • Connect your printer to the computer using USB or Wi-Fi.
  • Ensure the printer is powered ON.

Add Printer via Windows Settings

  • Open Settings (Press Win + I).
  • Go to Bluetooth & devices > Printers & scanners.
  • Click Add device and select your printer from the list.
  • If Windows does not find it automatically, click Add manually, choose Add a local printer or network printer with manual settings, and follow the on-screen instructions.

Install Windows Drivers (If Needed)

  • If the printer is detected but missing features, go to Device Manager (Win + X > Device Manager).
  • Expand Printers or Imaging devices.
  • Right-click your HP OfficeJet Pro 8715 and select Update driver > Search automatically for drivers.

 

Install Full HP Drivers Without HP Smart App

Download the Full Driver Package (Without HP Smart)

  • Visit the official HP Software and Drivers
  • Search for HP OfficeJet Pro 8715.
  • Download HP Full Feature Software and Driver (avoid "HP Smart" version).

Install the Software

  • Run the downloaded .exe file.
  • Follow the on-screen instructions, choosing USB or Network (Wi-Fi/Ethernet) setup.
  • Do NOT sign in to HP Smart if prompted—select "Skip" or "Continue without HP Smart."

Verify Scanner Functionality

  • Open Control Panel (Win + R > type control > Enter).
  • Go to Devices and Printers > Right-click your printer > Start scan.

Use Windows Scan Instead of HP Smart

  • Open the Windows Scan app (Win + S > search Scan).
  • Select your HP OfficeJet Pro 8715 from the list.
  • Adjust settings and start scanning.

 

This method ensures you get the standalone print/scan feature without using HP Smart. Let me know if you need further assistance! 😊 

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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