On Windows 10, my HP OfficeJet 4652 All-in-one is not recognized as a fax and scanner.

[PQags]

On Windows 10, my HP OfficeJet 4652 All-in-one is not recognized as a fax and scanner.  I used the "add a device" function in printers and devices that automatically searched for and configured the device.   It was recognized as a fax, scanner, and printer on Window 7 home version.  

[Kumar0307 · Accepted solution]

Hi @PQags

Welcome to the HP Support Community. I'd be happy to assist you.

You have not installed the full-featured printer driver on the PC. Adding a device uses windows built-in driver for printing only.

Click here to download the HP Full-featured driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Double-click on the printer icon on the desktop to open the HP Printer Assistant application.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[PQags]

Thank you!

[Kumar0307]

@PQags, you are welcome.

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!