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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Laser Jet Pro MFP M130fw

 My phone has answering machine built in. I set everything up with FAX on the printer, and it works sending and receiving. But I want to be able to distinguish an incoming call from a FAX. The only way I can see to do that is to have different ringtones. The user guide says you have to have at least 5 rings before it will receive incoming FAX -- otherwise I could set the number of rings at one, because we'd never answer before that! I use Windows 10, but I don't know which one.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Lulie, Welcome to HP Support Community!

 

It may not possible to set different ring tones for fax and phone. However, refer to the table below for recommended rings to answer settings-

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Lulie, Welcome to HP Support Community!

 

It may not possible to set different ring tones for fax and phone. However, refer to the table below for recommended rings to answer settings-

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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