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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-28-2020 09:11 AM

HP Recommended
Product: officejet pro 9015e
Operating System: Microsoft Windows 10 (64-bit)

I am trying to find the software required to scan a document using Optical Character Recognition. I thought the unit included the software but I can't find it. 

Category:
1 REPLY 1

‎12-28-2020 10:41 AM

HP Recommended

Hi,

One option would be to follow HP Easy Start by selecting the HP Full Feature Software, be sure not to remove the IRIS OCR option and then you can select Scan as Editable Text within the HP Scan Software:

https://ftp.hp.com/pub/softlib/software13/printers/COL96741/HPEasyStart_12_2_5163_01.exe

 

Another option would be to use HP Smart Tasks within HP Smart, which offer OCR capabilities too:

https://support.hp.com/id-en/document/c06211157

 

Shlomi



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