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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Scanjet G4050
Microsoft Windows 11

Hi

I recently bought a used HP Scanjet G4050. I can't find a way to install its scanning software. I bought it to scan negatives.

There's another board post with more or less the same issue, and I installed the supposed software form the file: Setup_full_1000_20_0_0_02

But it only installs HP Phosmart Essentials.

Am I doing something wrong?

6 REPLIES 6
HP Recommended

The full software is available for earlier OS, you will hardly get the full features on WIN11.




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HP Recommended

And the software where is it? And what is called?

HP Recommended

It's within the full software driver when you install it.




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@Poponaro 

 

Apologies for jumping in unannounced.

 

Unfortunately, there is not software listed for this scanner and Windows 11.

Windows 10 offers the Basic Driver set -- that driver MIGHT install / run in Windows 11 -- not supported...

 

Windows 10 - Driver Installation - Information / Download

HP Scanjet G4050 Photo Scanner Basic Feature Driver 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP Scanjet G4050 Photo Scanner 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

HP Recommended

My problem is not the driver. My Pc recognizes the scanner, the problem is the software to scan negatives.

I installed Vuescan and it does work, but sa you know it's not free.

So how and where can I download the HP scanning software? Are there free alternatives? And I'm not talking about flat bed scanning softwares, but a program that lets me scan negatives with my G4050

Thanks for the reply

HP Recommended

I'm having the same problem using Win 10 Pro to scan 4x5 negs. I did get it to work just fine on an old Win XP 32 bit machine using the driver from the HP website: HP Scanjet G4050 Photo Scanner Software and Driver Downloads | HP® Customer Support

 

However, nothing works on my Win 10 machine from their software from the same website. At this point I will probably just use the XP for this project since it works albeit slowly. BTW, their software didn't work on a Win 7 64 bit machine either and from what I can tell, HP just aint talkin'.

 

Hope you find a solution.

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