Outgoing EMAIL Profile Setup

[JMF08]

I am attempting to set up the outgoing email Profile and keep getiing user name password incorrect.  Upon review after the error message is retuned I notice that additional  entries are displayed  within the password section  each and every tiem . I have validated that my user name and password are enteted corrertcly . Please advise

[Riddle_Decipher]

@JMF08

Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

As I understand you need assistance in Outgoing EMAIL Profile Setup,

Here's a related HP Forums post that seems to have helped others: Click here

For more steps: Click here

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

[JMF08]

Thanks for the reply- _ two step verification is already off. Any clue on  why extra digits are being added to teh password section after attempting to test connection ?

[Riddle_Decipher · Accepted solution]

@JMF08

Thank you for the update,

I appreciate your time and efforts,

The extra digits are used as a way to encrypt and mask your password to ensure a secure connection,

Although that should not affect your password in any way.

That said if you still have issue configuring it, perhaps you could watch this video with the step by step guide: Click here

(from the same link i shared earlier).

Keep me posted,

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

[JMF08]

Excellent - was able to get scan to email working from my office365 account . Still having trouble with Gmail however

[AndrewT1]

I am having this same issue, using gmail, following all instructions, but still no luck.

turned on access for less secure apps.

having the same issues with letters being added to password when going back in

have even tried setting up a yahoo email account, and using that, but same error message

any ideas would be much appreciated

[Jeet_singh]

Hi @AndrewT1,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues setting up email account. Don't worry as I have a few suggestions which should help you resolve this issue.

I see that there is another post related to the same issue, Have you tried the steps suggested in the previous post, If not, please go through the steps and get back to us with the results for further assistance.

Here's the link: https://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Outgoing-EMAIL-Profile-Setup/m-p/6517848#M...

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

[tympan]

I'm using a HP 7720. I have sent scans by email using the little control panel on the front of the printer, but I want to change the outgoing email address. In the printer's EWS interface, under Scan, there is NO ENTRY for Scan-to-Email. Where do I find this?

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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