• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP EliteDesk 800 G1 Small Form Factor PC
Microsoft Windows 11

Is there a way to override the error 'Paper Size Mismatch1' error? I have 8-1/2 x 11 membership cards that are perforated and if I tear off the 1st and 2nd row then later try to print when the size is smaller than 8-1/2 x 11 I get the error. On my Canon printer it would not question me, it would not align my print when there was only the last row left, but would with 2 rows, by not printing when I'm down to 2 rows has me wasting  2 cards. I tried to adjust the paper size in the preferences could not come up with the right setting. printer 1.jpgprinter 2.jpgblank membership card.jpg

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.