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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP inkjet 1510
Microsoft Windows 8 (32-bit)

I am scanning pages but cannot get them to PDF they continually come up as Chrome they also will not go to email. Can you help?

 

 

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Have you installed any PDF reader(e.g. Adobe Acrobat reader?)

 

If you have, choose that as the default to open PDF files.  (right-click on PDF file and select "Open with" and select "Choose another app". Select the default tobe e.g. Adobe Reader.  

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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