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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-11-2019 04:05 PM

HP Recommended
Product: DELL INSPIRON ONE2320
Operating System: Microsoft Windows 7 (64-bit)

I recently purchased an HP deskjet 3755 but it will not scan multiple pages.  I have a wireless connection.When I scan more than 1 page, all pages will stick together at once and only the first page will scan.  I did not receive any error messages. The printing works good. Can someone help with this issue?

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-12-2019 08:42 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

First, the DeskJet 3755 document feeder is for 1 sheet only.

 

Refer to this resource on how to scan a document to PDF:

 

HP Deskjet 3720 | 3721 | 3730 | 3755 | Scan a document as a PDF

 

In order to add more pages for the document, click on the +ve icon on the bottom left to scan more pages:

 

DeskJet 3755 Add more pages for scan.jpg

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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1 REPLY 1

‎02-12-2019 08:42 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

First, the DeskJet 3755 document feeder is for 1 sheet only.

 

Refer to this resource on how to scan a document to PDF:

 

HP Deskjet 3720 | 3721 | 3730 | 3755 | Scan a document as a PDF

 

In order to add more pages for the document, click on the +ve icon on the bottom left to scan more pages:

 

DeskJet 3755 Add more pages for scan.jpg

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
1 person found this reply helpful
Was this reply helpful? Yes No
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