PRINTING STREAKS !!!!!!

[abjo12607]

I am having problems printing in color and sometimes black depending on how much black ink is needed for the print out. I have all new ink cartridges installed but nothing has changed the quality of print.  I use the printer for homeschooling and I'm not in the market to purchase another printer. Its a little under 2 years old. Please help!!! 

[sandytechy20 · Accepted solution]

@abjo12607

Welcome to HP support community.

Provide the printer model number or the product number for further assistance.

Cheers.

[abjo12607]

Hp OfficeJet Pro 69781

[abjo12607]

T0F29A

[abjo12607]

Pls omit the last number...this was a typo. Thanks

[sandytechy20]

@abjo12607

Welcome to HP support community.

Did you make a copy and check if that prints fine?

Meanwhile:

Print a Print Quality Diagnostic Page

1. Load plain white paper in the input tray.

2. From the printer control panel, open the Setup  menu.

3. Open the Reports or Tools menu.

4. Touch Print Quality Report.

   A Print Quality Diagnostic Page prints.

   

If that does not print fine, try the steps mentioned in this HP document for more assistance:- Click  here 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[abjo12607]

Now it's a new problem...Instant Ink sent faulty ink cartridges and I contacted them to trouble shoot on several occasions including today, to only be told to purchase a new model bc my warrenty expired. My printer has not been moved since it was unboxed and handled with care. I don't understand why it is having issues. My printer is now printing other colors then the actual document. I need help fast.....as I have so much work to do and have wasted tons of paper and ink trying to self trouble shoot. Did a reset, reinstalled drivers, etc. Nothing has changed. Please help!!!

[sandytechy20]

@abjo12607

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.