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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 9025e All-in-One Printer
Microsoft Windows 11

I have been using HP Officejet Pro 9025e for some time in conjunction with Paperport 14.7. All of a sudden now when initiating a scan from my computer with Twain driver from clicking scan in my Paperport 14.7 Pro software it is taking 13 seconds for the scanning interface to appear which feels very slow. Is this because the connection is WI-FI?  Is there anything I can change to improve things because waiting that amount of time between every document I want to scan makes progress very slow.

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