Phantom Paper Feed Jam

[SRichard]

The unit continues to indicate a paper feed jam status which does not exist.   I have rebooted several times and the status persist.   When I press "OK", the gears turn briefly and sound odd but the status never clears.   

Any suggestions??

[Dragon-Fur]

@SRichard 

I had an HP Officejet Pro 8740 for a year that I liked very much.

I had one instance of "paper jam" and I chased bits of paper all over the printer.  I did eventually remove the duplexer and found a tiny corner of the paper inside that area, too.

Be thorough.

That done, you may need to power set the printer to get it back "on keel".

Paper Jam Error

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HP OfficeJet Pro 8725 All-in-One Printer

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[SRichard]

Thanks for the guidance.  I will pursue it.