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‎11-09-2022 04:21 AM - last edited on ‎11-11-2022 07:12 AM by Retired

HP Recommended
Product: HP ENVY Photo 6230 All-in-One Printer

Hi there. 

When I scan my paintings they lose all of their colour quality - colours are much more muted than they are on the painting.Photo of paintingPhoto of paintingScan of paintingScan of painting

I’ve attached a photograph of the painting, and the scanned image to better demonstrate the issue.

Is there anything I can do to resolve this, or do I need to buy a better quality scanner?

Thank you

1 REPLY 1

‎11-21-2022 03:13 AM

HP Recommended

Hi @Harper12345,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing quality issues with your HP ENVY Photo 6230 All-In-One Printer.

 

Please follow the steps listed in this document to increase the scan resolution.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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