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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-09-2022 05:24 AM - last edited on ‎03-09-2022 06:27 AM by Retired

HP Recommended

If someone has this problem with Gmail  just turn on this option to to resolve itScreenshot 2022-03-09 at 14.21.24.png

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1 REPLY 1

‎03-09-2022 09:04 AM

HP Recommended

Hi,
A such may occur due to your Google account security settings.

 

First, open the following link and login to the same account as you set for the printer.
https://myaccount.google.com/security

Within the Signing in to Google section, be sure to turn on "2-Step Verification":

https://support.google.com/accounts/answer/185839?hl=en&co=GENIE.Platform%3DAndroid

 

Next, create and use an App-Specific Password with the printer:
https://support.google.com/accounts/answer/185833?hl=en

 

Once completing the changes update the outgoing email profile password to use the App Specific Password and then click Save and Test to ensure the problem has been resolved.

 

Please note that Allow Less Secure Apps does allow the printer to connect, but this option will no longer be available after May 2022 (See the note in your included screenshot), above options allow a connection today, and following the change in the future.


Regards,
Shlomi



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