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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎12-23-2023 02:16 PM - last edited on ‎12-26-2023 05:58 AM by HP Administrator

HP Recommended

Smallest all-in-one HP Printer = HP Deskjet 3700 printer does not have a glass screen to place a document on to SCAN. It has a feeder that grabs full size 8-1/2"x11" documents and scans those just fine. I have used printers to scan for many years. My current desktop Sony PC talks to current HP Deskjet 3700 series wireless printer just fine for all functions. HOW TO SCAN SMALL PICTURES?? - tried placing old family photo in plastic sheet protector to see if printer's scanning process would commence and feeder would grab it. Scanning Error. Trying to preserve very old family photos and cannot.

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5 REPLIES 5

‎12-23-2023 02:33 PM

HP Recommended

SCANS via feeder on top; no glass screenSCANS via feeder on top; no glass screen

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‎12-23-2023 02:41 PM

HP Recommended

The feeder is not designed for what your want.  If your PC has a camera the HP Smart can scan using the camera.

 

Else take the photos to a shop like Office Depot along with a USB flash and have them scan the images to the flash.  Before COVID they would show how to use the scanner and walk away.  Not sure if they allow that anymore.

 

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‎12-23-2023 03:07 PM

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Thank you for taking the time to reply. I appreciate the suggestions, but I would never resort to pay others for scanning or converting my old pictures.  Guess I will resort to using cell phone to take pictures, use Link to Windows from cell phone, photos appear on my Sony desktop PC via Link to My Phone; next save-name each photo as a .jpg. Use ACDSee photo editor - cannot say enough about this program; have used it over 20 yrs --from the workplace and now on my home computer to manage, import, or export all my pictures.
 
You would think HP would have considered this Deskjet 3700 scanning design flaw and provided some way to scan small photos. Just saying.
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‎12-23-2023 03:14 PM

HP Recommended

 you Thanks Beemer Biker: but No, none of your referenced links to understanding MY PRINTER were helpful. I have already read all of my model's manual, etc. I am an experienced word processor and have used all kinds of PCs and printers. This printer seems to have a design flaw = how to scan small photos. NEW HP PRINTER _showing top feeder tray SCANS.jpg

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‎12-23-2023 04:32 PM

HP Recommended

SCANNER MENU 02.jpg

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