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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP OfficeJet Pro 8122e All-in-One Printer
Microsoft Windows 11

Printer Offijet Pro 8122e series  don't scan or copy duplex from feeder

1 REPLY 1
HP Recommended

@MarjanFortuin 

 

Welcome to the HP English Community --

 

Not sure about the Copy function on the printer --

The data is not conflicting but it is (to me) not crystal clear whether 2-sided is an on-Printer Copy feature.

 

There is certainly a way to check what the printer can do - I've provided how-to examples later in this message.

 

------------------------------------------------------

 

The automatic 2-sided scan feature you are expecting is not available on this model series.

 

What?

 

Automatic 2-Sided scan is supported on the top-tier OfficeJet Pro 9120e / 9130e  series.

 

Install the Full Driver printer software > Use HP Scan to help manage the 2-sided scan operation.

 

 

Specifications - Copy

Copier Reduce/enlarge25 to 400%
Copier SettingsNumber of Copies; Sided; Lighter/Darker; Resize; Quality; Paper Size; Paper Type; Collate
Copier Smart Software FeaturesTwo-Sided; Lighter/Darker; Resize; Quality; Paper Size; Paper Type; Collate

 

Scan TypeFlatbed, 1-sided ADF
Scanner Advanced FeaturesAdvance Scan via Hp+, Smart Tasks shortcuts: 1-click customizable scan to cloud destinations, email, and print; Smart Tasks destinations: Dropbox, Google Drive, OneDrive, email recipients

 

 

Example - EWS - Copy Defaults

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Copy > Default Copy Options

 

EWS_9135_Copy_Default_Copy_Options_3EWS_9135_Copy_Default_Copy_Options_3

 

Example - EWS - Web Scan

What can the printer do?

Web Scan includes settings for Scan features supported on the Printer.

EWS_9135_WebScan_1EWS_9135_WebScan_1

 

Example - HP Scan - Menu - Page Sides // More > Destination

Page Sides = "2-sided (manual)"

9025_HP_Scan_Menu_PDF_More_Destination_109025_HP_Scan_Menu_PDF_More_Destination_10

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8122e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.