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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Photosmart 6520
Microsoft Windows 10 (32-bit)

Printer is out of alignment.  How do I fix this?

 

1 REPLY 1
HP Recommended

@SnowDay2, Welcome to HP Support Community!

 

Follow the steps below-

 

Complete the alignment process again

Print a new alignment page.

  1. Load plain white paper in the input tray.

  2. Adjust the paper width guides until they rest against the edges of the paper.

  3. Print an alignment page.

    • Control panel (printers with menus): Open the Tools or Printer Maintenance menu, and then select the option to Align cartridges, Align printhead, or Print an Alignment Page.

    • HP Smart app (Windows 10, macOS, Android, iOS): In the app, click your printer, click Print Quality Tools, and then select the option to align the printheads or cartridges.

    • HP Printer Assistant (Windows): Click Maintain Your Printer, and then select the option to align the printheads or cartridges.

    • HP Utility (Mac): Click the option to align the printheads or cartridges.

  4. If your printer has a scanner, follow the directions on the alignment page to scan it and complete the alignment.

Now, try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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