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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Printer keeps asking for Scan Install

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04-02-2024 03:35 AM
I successfully installed the drivers for an HP 8139 OfficeJet printer. However, on the printer itself it keeps asking me to install a scanner driver. The driver was installed during installation and I can scan from the desktop, just not the printer itself. And the message won't go away. Please help.
04-02-2024 09:21 AM - edited 04-02-2024 09:41 AM
Welcome to the HP Community --
If the Full Driver printer software is installed,
Next,
The "Scan to Computer" feature must be enabled.
Example - "New" style full driver software - Manage Scan to Computer
9135_Manage_Scan_to_Computer_2
Example - Windows - Full Feature Software - Installed - Printer Assistant included
Programs_and_Features_Printer_Desktop_Icons_11
Details / Additional Information
Full Driver Printer Software
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<
HP OfficeJet Pro 8130 series EasyStart Printer Setup Software - Offline Use Only
If asked, opt for the Full Driver to be installed.
After the software is installed, Restart the computer and sign in.
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The installation of the full driver generally adds at least one, possibly two shortcuts to the Desktop.
Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.
HP Universal Scan Software
Model and Operating System version Dependent >>
HPUSS adds OCR libraries to installed HP Scan software.
HPUSS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop. Note:
Where supported, HPUSS can be installed as standalone or installed after the full feature / full solution printer software.
Open website HP Universal Scan Full Feature Software
If needful, choose a different OS > Open all
Find / Download / Save / Install HP Universal Scan – Full Feature Software and Driver Webpack
After the software is installed, Restart the computer and sign in.
Open section Update
Click (or open in new Tab) See Full Details
Download / Save / Install the OCR feature add-on
HP_Universal_Scan_Menu_JPEG_Page-Size_2
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
HP OfficeJet Pro 8139e All-in-One Printer
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