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‎01-16-2021 09:55 AM - last edited on ‎06-16-2021 07:09 AM by HP Administrator

HP Recommended

I just got a new cartridge for my HP Deskjet F2180 and printed 2 test papers. Just before the third pronted there was a slight error so i pulled the paper out and tried to insert it again.

All the lights started flasshing and the printer stopped working.

I tried all suggestions including downloading the printer and scanner doctor and the app itself refuses to work on my laptop.

My laptop says the printer is offline while the printer itself refuses to do anything at all. Please help this is urgent 

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1 REPLY 1

‎01-19-2021 10:36 AM

HP Recommended

@Norma_Z

 


Welcome to HP Support Community


I would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c01000539 and let me know how it goes


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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