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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP DeskJet Plus 4122 All-in-One Printer
Microsoft Windows 11

I have an HPDeskJet4122 and won't scan. when I try to scan I get a Printer Status Unknown message. I've tried scan doctor and downloaded updates. 

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