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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎04-16-2024 02:08 PM

HP Recommended
Operating System: Microsoft Windows 11

I have an HP all in one 8715 printer I have had it for a few years it works just fine however I recently had to buy a new desktop computer and it has Windows 11 and I have found out that while the printer works I cannot scan no matter what I do. I looked up some workarounds I've restarted everything I've unplugged everything and it still won't work anyone have something that actually works so I can scan?

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