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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

My HP Envy 5032 printer in no scanning.  I get message that I need to download scanning software.  How do I do this?

1 REPLY 1
HP Recommended

There is a package dated 2026 here, but it seems small

it is the "easy setup" package and you may have it already.

 

This package contains optional modules and is much bigger. 

Possibly it has more scan support even if it is dated 2022

 

Let me know if the second package had the scan tools you need or if the "easy" ones was all you needed.

 

 


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