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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
DeskJet 2724
Microsoft Windows 10 (64-bit)

I used my printer's physical button to copy a document from the scanner and now I need that document, after searching my computer, the printer hp smart app, and the printer's web server to find the printing history I realized there is nothing. Do these printers store those documents anywhere else, like a cache or a temp file?

1 REPLY 1
HP Recommended

No data is stored. It's not possible to get printer history.




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