Printing issues

[TimGallegos]

HP Envy Photo 7155 is printing blank pages. Not even test pages are coming out with any printing.

[Kumar0307]

@TimGallegos, Welcome to the HP Support Community!

Check the estimated ink levels and replace any low/empty ink cartridges.

Clean the ink cartridges

1. On the control panel, swipe down to open the Dashboard, and then touch the Setupicon.

2. Swipe up on the display, and then touch Printer Maintenance.

3. Touch Clean Cartridges, and then touch Continue.

   A Print Quality Diagnostic page prints.

4. Examine the Print Quality Diagnostic page.

   • If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. Repeat these steps for the third cleaning stage, if necessary.

     note: If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.

Print a Print Quality Diagnostic Report, and then evaluate the results.

1. On the control panel, swipe down to open the Dashboard, and then touch the Setupicon.

2. Swipe up on the display, touch Reports, and then touch Print Quality Report.

For more info on resolving print quality issues, refer to this document.

Hope this helps! Keep me posted. 

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