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HP Recommended
Officejet 5252

Need to print a 5.5x8.5 how is this done the printer says it does not support this size 

how do I get it to support this size

1 REPLY 1
HP Recommended

@Pdp5 

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You left out your Operating System / version.

Answer is relevant to Windows / MacOS:

Create a custom paper size form

HP How-to Document:

HP Printers - Creating Custom Paper Sizes

 

 

What the printer can do - Specifications

Product Specifications for the HP OfficeJet 5252 All-in-One Printer (M2U82A)

 

and

Media Size (facet)Letter; A4; Legal; B5
Media Sizes Custom (imperial)Simplex: 3 x 5 to 8.5 x 14 in; Duplex: 3 x 5.5 to 8.5 x 12.2 in
Media Sizes Custom (metric)Simplex: 76.2 x 127 to 216 x 356 mm; Duplex: 76.2 x 140 to 216 x 310 mm
Media TypesPlain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled
Media Weight Recommended (imperial)20 lb
Media Weight Recommended (metric)75 g/m²
Media Weights Supported, By Paper Path (Imperial)Letter: 16 to 24 lb; HP envelopes: 20 to 24 lb; HP cards: up to 53 lb; HP 4 x 6 inch photo paper: up to 80 lb
Media Weights Supported, By Paper Path (metric)A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

 

Borderless PrintingYes (up to 8.5 x 11 in, 216 x 297 mm)

 

First

Make sure the paper size is supported / allowed in the Specifications

 

Next

Load the paper in the printer according to the instructions in the  User Guide

Starting on Page 11

 

NOTE

In most cases, load paper short sides front/back.

Adjust the orientation in the software you are using to view and submit the job to the printer.

 

Next

After the paper is loaded, tell the printer about the paper and set the Preferences (Windows) / Preset (Mac OS)

 

Check / Adjust / Retain the Paper at the Printer Display Panel

 

Section is not applicable to printers lacking a printer display panel.

 

Open Printer Tray,

If you have not yet done so, add desired paper type

Wait a couple of seconds…

Close Tray

 

IF applicable for your printer:

Look for a message on the Printer Control / Display Panel,

Click Modify (wording varies), set the paper size and type, Click OK

 

 

Note  – Printer Display Panel > Adjusting the paper size:

If the size of your Paper Size is not in the Drop-down menu,

Select Custom (likely the last selection in the list)

 

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Embedded Web Server (EWS)

 

EWS option is applicable to network connected printers.

 

If the printer is on the network,

If the EWS feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

 

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

 

NOTES

  • Size not listed in the Drop-down menu?  Select Custom (likely the last selection in the list)
  • EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced
  • Features and options differ by printer model and type.

 

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Set the Preferences – Windows

 

This section is not applicable to Mobile Printing.

 

Printing Preferences are available directly from the driver and / or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.

 

Preferences and Envelopes: 

Select / leave Printing Preferences shortcut to "Everyday Printing" or something equally benign. 

 

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Preparation > Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

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Printing Preferences - Selections

 

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

 

Next

Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit

 

Make changes to a Shortcut (Model Dependent)

  • Select shortcut (locked or custom) >
  • Adjust the settings for paper, source (tray), other settings
  • Check all sub-menus in all Tabs
  • Click OK to save / leave sub menu

 

Custom Shortcut

Save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name

Click OK to save the setup

 

Side Bar:  Scan Menu for HP Scan

Open More > section,

Check / adjust settings in each sub-section

Click OK to save sub-menu changes

 

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HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 5252 All-in-One Printer 

 

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