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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-21-2023 01:12 PM

HP Recommended
Product: HP ENVY Photo 7855 All-in-One Printer

I have been using the HP Smart app to scan documents on my HP printer ever since I installed the printer.  Now, Feb 2023, the HP Smart app doesn't work for scanning.  After getting frustrated trying the suggestions to fix it that didn't, I installed HP Scan and now I can scan using that App.  Now I use HP Smart to print and HP Scan to scan.  That isn't "SMART"!  Is HP Smart going to be fixed and be returned to full functionality?  Or am I going to have to use two apps for full service! 

Here is what I see when I try to sign in during scan attempts.  However, I use HP Scan with no problem.

 

Dobkins_0-1677010317164.png

 

 

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