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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I'm trying to connect my printer to my computer. I enter the serial number and get the message that I need to enter a valid serial number. I've entered the serial number found on the back of the printer, so I'm not sure what other number would work. Does anyone have any suggestions?

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