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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-16-2021 05:45 AM

HP Recommended

Hello,
I have always been using the HP SMART application on iPhone and iPad , since the update it is impossible to do a front/reverse scan without all the pages mixed

Category:
1 REPLY 1

‎12-28-2021 04:34 AM

HP Recommended

@Anto38, Welcome to the HP Support Community! I’m here to help.

 

Are you referring to 2-sided scanning?

 

Have you tried reinstalling the app from the App Store?

Also, check for any software updates on the iOS devices.

 

Keep me posted.

 

KUMAR0307
I am an HP Employee

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