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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-08-2020 04:14 PM

HP Recommended
Product: HP 8630
Operating System: Other

My Mac is running Big Sur 11.0.1.  When I try to scan from the copier glass to e-mail, I get an error message "Username or password is incorrect."  I've tried sending to different e-mail addresses, resetting Printers and Scanners, deleting and reinstalling the Printer and Scanner software, all to no avail.  The problem doesn't go away.  

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1 REPLY 1

‎12-08-2020 05:15 PM

HP Recommended

Figured it out by myself.  The problem was a Security setting on my Gmail account.  I had to adjust the settings in my Gmail account to allow less secure apps (HP scan to e-mail) access to my Gmail account.

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