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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
hp smart app
macOS 12.0 Monterey

I downloaded the HP Smart App for the purpose of scanning. when I open the Smart app, I'm given many options of things to do. Printing is one of them. When I click print through the app, I can print anything I want no problem. When I click the scan option, it tells me that my printer is offline. When I try to add a new printer, it does not let me. I just need to scan something.

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