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‎03-14-2020 07:15 AM

HP Recommended
Product: HP OfficeJet 7510 Wide Format All-in-One
Operating System: Microsoft Windows 10 (64-bit)

Hello, couple of months back I started getting printhead problems, but I was able to use scan copy feature.. which printed my paper alright, now I got a new Canon but I wanted to test this one which was in the box since the mystery error came.. the thing is, I don't get any code like most of you guys do, I only get a message with saying "Error with printhead.." and things like that.. not code or something close to that.. 

 

Now, I wanted to print a report from setup to see if it's gonna do, what it does it just when I click does nothing. Like nothing happens it just ignores it. 

 

Product No. G3J47A

 

 

I can't seems to find a replacement for printhead online to order one, so can someone help me with this or help me link or find a printhead replacement.

1 person had the same question
1 REPLY 1

‎03-16-2020 04:11 PM

HP Recommended

@TheArinator

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

I hope this answers your question. Let me know if you need any further assistance. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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