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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎06-26-2026 10:46 AM - edited ‎06-26-2026 10:51 AM

HP Recommended

I have an HP LaserJet MFP M130fn printer and had a laptop with Windows 10 having no problems with printing and scanning via LAN. I got a new laptop with windows 11 and now there are times that I can print just fine, there are times that Windows say Printer is not available, even though it is turned on, connected to the network and HP Software reffers it is ready. Some times I can scan just fine, some times HP scanner software states that the device is not found. The old laptop can print and scan fine when the new one cannot. Both laptops have the latest available driver. I contacted with HP Greece and could not find the origin of the problem. They suggested using NAPS2 for scanning, but it faces the same issue some times as well. So, I am here asking two questions:

1) Is there any other driver that I could use?

2) Is there any other users with the same problem? If so, how did you fixed it?

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