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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Officejet Pro 8030e
Microsoft Windows 10 (64-bit)

1) Looking to add scanning shortcut icon to desktop

 

2) Change file location to save scans

1 REPLY 1
HP Recommended

Hi@Pawsitive, Welcome to the HP Support Community!

 

Please use the following instructions to create a shortcut of the scanning software.

 

  1. Touch the Windows Logo key on the keyboard
  2. On the Start/Tile screen, type Laserjet
  3. Click on the HP Laserjet Pro 200 icon, this will open the HP Printer Assistant
  4. Double click 'Scan a Document or Photo', the HP Scan opens

With the scan, the program opens you can create a shortcut to the program on the taskbar. To create a shortcut, right-click on the icon at the bottom of the screen on the taskbar and click on 'Pin this program to the taskbar' this would save you from having to launch it through the Printer Assistant in the future.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

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